Warranty Information
Topwatchbrand.com is built around our clients’ satisfaction. We put our customers first and foremost. To do this we have put in many hours of quality time and effort to give our clients what they need and want. This includes both verbal and visual information on the best replica watches that are available.
We give our clients clear images of all of our products. What you see is what you get. We offer three years warranty on all of our watches and a 15 days money back guarantee if, on the rare occasion, a client needs to return a purchase. We are so confident of our products that we encourage our clients to check out the products they purchase, and if they are not personally satisfied then we have the warranty and guarantee that they can rely on.
We want to make our clients as happy as possible with our products, and the only way we can do this is if we gain their complete trust and reliance
Return
topwatchbrand.com specializes in the sale of brand 100%new watches only. And we have set a fair firm policy regarding returns.We accept returns within 30 days of customers’ receipt of product.
WATCHES MUST BE RETURNED TO US IN BRAND NEW CONDITION WITH ALL PROTECTIVE PLASTICS/TAPE, HANG TAGS & ACCESSORIES INTACT. UNTIL YOU ARE POSITIVE YOU WILL BE KEEPING THE WATCH, DO NOT WEAR IT. IT IS ALMOST IMPOSSIBLE FOR A WATCH TO BE WORN, EVEN FOR A SHORT PERIOD OF TIME, AND FOR THE WATCH NOT TO BE BLEMISHED OR SCRATCHED IN ANY WAY.
Return for refund or exchange, here are the steps:
1. The customer must contact us by email sale@topwatchbrand.com to get our confirmation and then we will send you all instructions, address and return authorization number for the item to be sent back to us.
2. Once you receive the confirmation email, please reply with the messages stated in email
* Your order number
* Item(s) you want to return
* The reason you want to make a return.
* The picture of the received watch with the EMS paper.
3. Allow 1-2 weeks for the credit to appear on your credit card statement and exchanged item is issued.
We believe that the above conditions are reasonable, fair and quite simple to adhere. If for some reason one or multiple conditions cannot be met, please contact us and we will try to help.
